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Site was hacked last year, need help unblocking my site on VodaFone

MarkChaz
3: Seeker
3: Seeker

Hi, I am a small business and I need a hand getting my website unblocked on VodaFone. 

I was victim of a nasty hack last year and have since changed everything web hosting related, rampped up security and redesigned the website. 

I really need a hand getting unblocked on vodafone as I have discovered and confirmed my website is blocked on your network.

I have confirmed with my hosting support that my DNS settings and SSL are correctly configured and I have confirmed this is only and issue with specific ISPs

Blocked.jpgscreen blocked.jpg

14 REPLIES 14

MarkChaz
3: Seeker
3: Seeker

@Jason @Ami You were able to help another user with the same issue, I am hoping you can assist me?

@MarkChaz  Can you please use this link and enter your website in to the URL bar https://www.virustotal.com/gui/home/url If the website has any malware etc this would be why we are blocking the site. 

 

it says 5/92 affected. I was hit hard and for the most part have recovered, I have submitted requests to the outstanding security companies, but as you can see 95% of them have cleared me

image_2024-06-28_111103443.png

And I have run the site through multiple malware scanners, it is clean, it was cleaned and has remained clean for months now, I was extremely attentive to this post-hack

Re-analysed and BitDefender has also cleared me :Smiling:

image_2024-06-28_115227399.png

@MarkChaz That's great to hear, just to clarify is everything working as it should now? 

Unfortunately we're still being blocked by vodafone as an ISP, I need to work out how to get VodaFone to unblock us

can you let me know your web address please, Ill have a look at it for you and see if I can see why.

That's super kind of you. Thank you:
https://allaboutguitar.co.uk