Why is vodafone blocking my website?

[jackhood9]

Hi,

My website https://ce-tech.info/

Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!)

It works on wifi and O2 networks, but vodafone is giving an issue.

I have https enabled and SSL certificates (can be checked on 

Please can this be fixed 

[Cynric]

@Ingoe84 It appears to be VF's protocol. You will have to pursue it with the helpdesk.

[Beth]

Apologies for the confusion. I made a mistake and was checking an earlier URL in the thread. @Cynric is correct that there is still 3 flags on the site and until this is at 0/96 we're unable to reclassify this

[Ingoe84]

That should now be fixed 

[Rob2023]

Hi,

Are you able to help me with this issue. Our newly launched magento 2 website www.ekofuel.org

is being blocked by Vodafone. We have just changed from magento 1 which was not blocked by vodafone for the same content.  when trying to access the website via vodafone it states that it's an 18+ website . The website displays successfully on wifi and O2 networks.

I hope you can help

Regards,

Rob.

[Andy]

Hi @Rob2023 👋 Thanks for bringing this to our attention. I have raised this with our back office teams for review, as soon as we have any news we will be back in touch with you here.

[Rob2023]

Ok, we will wait to hear from you.

thansks

[Rob2023]

Hi,

Do you have any progress news for this issue please?  The website is still saying "To see the content, confirm your over the age of 18".

many thansk

[Gemma]

@Rob2023 - I'm sorry for how long this is taking to be reviewed. I can see it was raised for you under reference : INC000004879417. I've chased an update for you and we'll let you know as soon as we've had a reply. 

[abhro97]

Hi Vodafone Team,

We have two apps called SnapE Cabs and SnapE Cabs driver partner  which are ride hailing apps available on playstore Operating jn India

https://play.google.com/store/apps/details?id=com.snape

https://play.google.com/store/apps/details?id=product.driver.snapecabs

Since today evening the apps are not being able to connect on network when operated on vodafone network. Every other network works fine.

It seems that vodafone India is not allowing its user to reach our API domain:

api.snapecab.com

We run our DNS on cloudflare. Kindly check.

[CallumR]

Hi @Rob2023, we've had confirmation that your website has now been re-classified. Please can you test your website again and let us know how you get on. Thanks