Why is vodafone blocking my website?

[jackhood9]

Hi,

My website https://ce-tech.info/

Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!)

It works on wifi and O2 networks, but vodafone is giving an issue.

I have https enabled and SSL certificates (can be checked on 

Please can this be fixed 

[Rob2023]

Hi,

Thanks for the update, the website is no longer classified as 18+. Thanks for your help. This is issue is resolved.

Regards

[CallumR]

Hi @Rob2023. That's great, thanks for letting us know it's resolved. 

[shaaamus13]

can you please unblock my website from the 18+ https://laptoprepairswindon.co.uk it is obviously not and over 18 website 

thanks in advance Sean

[CallumR]

Hi @shaaamus13 I've now raised this to our Network team under the reference - INC000004887403. Once we've had an update from our team, we'll reply to this thread. 

[deanstm]

Our website www.supplementneeds.co.uk is being blocked by only Vodafone on SecureNet.

Please investigate this urgently.

[CallumR]

Hey @deanstm Thanks for letting us know. We've now sent the URL over to our Network team to investigate. Once we have any further information, we'll reply to this thread. 

[deanstm]

Please can I get an update on the status of this?

[Gemma]

@deanstm - I'm sorry there isn't an update as yet. My team are monitoring it for you and one of us will let you know when it's been reviewed. 

[deanstm]

Has there been any improvement on getting our website www.supplementneeds.co.uk re-classified please? 

We are fully compliant with Shopify and Google, so I'm very puzzled why SecureNet is punishing us??

[Andy]

Hi @deanstm 👋 We are still awaiting a response from the team regarding this. I have sent an email to chase this up for you, as soon as we hear back we will be in touch again here.