Why is vodafone blocking my website?

[jackhood9]

Hi,

My website https://ce-tech.info/

Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!)

It works on wifi and O2 networks, but vodafone is giving an issue.

I have https enabled and SSL certificates (can be checked on 

Please can this be fixed 

[AizePeter]

@Mark ,
Thanks for checking it out. 
We know of Antiy-AVL marking us as maliciou. This is a false positive detection verified by our team and external threat assessment teams. We have reached out to Antiy-AVL over a 100 times in the last several months and they never respond to any request, even requests from our legal teams. They are in china. 

We also looked up the experience of others with Antiy and they are just simply not a reputable provider. If Vodafone deems them as more trustworthy than all the other 92 vendors reporting us safe, then I am sorry to hear that and we will be urging all of our customers to switch to a different network provider in the coming days. 

Best regards,

Peter

[Mark]

Thanks for confirming this @AizePeter, We don't rate any of the vendors as more important than others. If any vendor flags a site to us we will block it, as our customers safety is of paramount importance to us. However, I've escalated this issue to the team responsible for classifying websites (Ref: INC000005090287). They will look into this for you, but please be aware they may uphold the current status if they feel this is justified. The investigation can take up to 5 working days to complete and we'll let you know as soon as we have an update on this.

[AizePeter]

Thanks @Mark ,
Looking forward to hear back from you! 

Best Regards,
Peter

[AizePeter]

Hi @Mark ,
Any update on this? 
Thanks,

Peter

[Ami]

Hi again @AizePeter. Hope you're well. Our network team have now confirmed that the site has been reclassified. This can take up to 24 hours to fully reflect, but after this time you should be good to go. If you do have any further questions at all, you can contact us here. 😊

[robbo651]

Hi @Ami 

My website www.mickleyhall.com has been blocked, can you speak to your team to get this lifted? It is a clay pigeon shooting school int eh same category as many other sites, which haven't been blocked, such as EJ Churchill & Catton Hall

Thanks

Sam

[Gemma]

Hi @robbo651 thanks for reaching out to us about your site. I've requested this to be reviewed by our Support team. This is logged under reference INC000005102079. One of us will come back to you hear, as soon as we've an update. 

[robbo651]

Thanks @Gemma how long does it usually take?

[Jason]

Hi @robbo651. Thank you for your patience. Our Network team have successfully reviewed, reclassified and tested the URL in question. Please clear your browser cache and cookies before trying again.

[robbo651]

Thanks @Jason i have tried again and still having the same server issues