We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
HiI was previously with EE and had no problem accessing my home IP cameras however since moving to Vodafone I am having problems seeing my Reolink cameras when on 4/5G network. When I launch the Reolink app the bit rate goes flying up and then comes ...
@My Vodafone call falling
Hello,my R228t device keep turning off while it’s plugged in, so its definitely not a battery issue as its fully charged. Nothing else wring with it, the net works, but out of nowhere the device just turns off and all my connection turns off too. wha...
Hi, since my phone had an update at the weekend the quality of the calls is awful.The signal is strong but the call quality is terrible. Anyone else having an issue like this? Thanks
Really going off Vodafone. I’m in the Suffolk area, and though it states 4G on the device, constant buffering. When I’m in london on 5G constant buffeting. I’m sure voda will say something along the lines of it’s the iPhone, but I find that hard to ...
Hi. We manage a training website for a company with website (reallynotrocketscience.com). Recently this has been flagged by Vodafone as having 18+ content.
I upgraded to the honor 90 in August, and I have been told that it can get 5g, and it shows that 5g is preferred network but I've never seen it on my phone. Plymouth, Exeter, Taunton all with 5g but I've never seen it on my phone. Salesperson said ph...
It has taken a week to receive a voicemail left by a friend. This isn’t the first time that this has happened. Is something wrong?Thanks
Hi, We have several customers, using Vodafone mobile, report they are unable to access https://www.niparcels.com. Can you explain why this is happenening and and how we can request removal from any blocked list? ThanksMark
My personal blog is blocked by Vodafone, despite being a harmless blog about skincare. It means I can't see my own blog on my phone, unless i'm on wifi.How can I get this unblocked?
