We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I live in a remote area with limited phone reception and run my business from home. For years I have used a Sure Signal which worked fine but is now disconnected so I am forced to use Wifi calling. I have a Samsung S20 5G phone.For around half my ca...
Hi - I've recently seen a planning notice to upgrade the mast just up the road from me to 5G, is there anyway of finding out when it will be upgraded?Mast Location: Heath Lane, Thatcham, RG18 3FD (eNB 1727)
Hello, my secure site idacoromania.ro is blocked by secure net for vodafone users. pls tell me how can i fix
Hi requested port in on 20th of November but it still not completed I can make call receive text but when someone calls me it goes to voicemail
HiI was previously with EE and had no problem accessing my home IP cameras however since moving to Vodafone I am having problems seeing my Reolink cameras when on 4/5G network. When I launch the Reolink app the bit rate goes flying up and then comes ...
@My Vodafone call falling
Hello,my R228t device keep turning off while it’s plugged in, so its definitely not a battery issue as its fully charged. Nothing else wring with it, the net works, but out of nowhere the device just turns off and all my connection turns off too. wha...
Hi, since my phone had an update at the weekend the quality of the calls is awful.The signal is strong but the call quality is terrible. Anyone else having an issue like this? Thanks
Really going off Vodafone. I’m in the Suffolk area, and though it states 4G on the device, constant buffering. When I’m in london on 5G constant buffeting. I’m sure voda will say something along the lines of it’s the iPhone, but I find that hard to ...
Hi. We manage a training website for a company with website (reallynotrocketscience.com). Recently this has been flagged by Vodafone as having 18+ content.
