We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
EN4 New Barnet 1) The issue happens only in EN4 area where I work. Both indoors and outdoors. 2) The full postcode is EN4 8RF 3) The issue happens only with Vodafone simcard and only in this location. I have second sim card in the phone from Virgin t...
Since last 5 days I am getting very poor data connection on Vodafone network. Vodafone's data speed was bad for 4G as it is. But since last week. It has become completely unusable. Most of the apps have become unusable including youtube, play store. ...
My landlord accidentally cut the wires outside my house when cutting our hedge, as a result, my Internet no longer works.Do I contact Vodafone in our to arrange a repair? Or do I need to co speed test ntact openreach (the box in my house has their lo...
How do I go about having a 5G mast on my land ?
When will Vodafone come out of the dark ages and finally implement SMS over wifi calling?Given Wifi Calling spec (voWIFI/GAN/UMA) incorporates SMS (and MMS) support, why is Vodafone's implementation limited to voice calls only - did they buy cheap ki...
Hi all, I'm desperate and looking for any guidance on a specific contact in Vodafone that can help. On Monday night we were unfortunately victim to a sim swap fraud. After it happened we called Vodafone immediately to report it and within 30 minutes ...
Hi Experts,I have a CCTV system which was accessible remotely till I changed my Vodaphone router to the latest model.The problem is port mapping is not correct and adding any static port mapping is conflicting with the dynamic port mapping which I ca...
Hello, I am having a problem getting my new iPhone 13 Pro Max to connect to 5G. This is not a Vodafone provided device, I have bought it directly from Apple.5G is enabled on the phone and the Network Status page indicates that I should have 5G covera...
hi everyone my name kyle i dont know if you are all aware but facebook ,whatsapp and instagram are down due to a massive outage worldwide. just thought i would update those who were unsure of why their soical media isnt working.
This has been going on for months now. It will look like there is a connection to cell 587284 on this tower but no internet is available. I can't even ping google.com. I'm now having to switch my O2 sim in so that my son can do his work. I see a n...
