We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I Received a replacement sim as my last ( Vodafone ) sim wasn't working. on the Sim swap page, I enter the number I want to transfer and press "go". Then the page refreshes and nothing happens - I've tried multiple browsers and computers - I have no ...
Hi. Could an admin get in touch please, to discuss (hopefully on the phone) the cancellation of my Vodafone unlimited data contract due to the not-fit-for service data speeds which have not been resolved via other Vodafone representatives. This is es...
Why has my printer suddenly got 169..allocated? Has been fine, if I manually assign a. IP address it works.. Sometimes.... How do I fix permanently is there a setting on the router?
Hi, I have opted out of all marketing information but still receive a weekly SMS from Vodafone about network maintenance in a post-code I am 15 miles away from; "Hello. It looks like there's a problem with our mobile network in EC2M2QS. Sorry for any...
Hello! I notice that the new Sim only plans duration 2 years no longer offer 100 minutes to European numbers. Why is this please? I am intrigued as to why. Thank you.
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Yes 2) What is the full postcode CV108JF 3) Does the issue occur if you try your SIM card in a different phone?Have 2 phones, different numbers bo...
The phone network speed suddenly becomes very slow, but the signal is full, what is going on?
Hi there,On the port forwarding you have Destination, Mask, Gateway, Interface and MetricLooking at setting up a web server. I think the followingDestination = server IPMask = 255.255.255.0 (same as Gateway)?Gateway = 255.255.255.0Interface = "No...
Hello peopleI have just bought a galaxy s9 to upgrade from my s7 edgeI never had any problems with my s7 edge I always had 4g signal wherever I went but since using the s9 I get LTE and extremely poor signal everywhere I goI spoke to an advisor and h...
Morning all While we are in a good 5g area (CR5 3EZ), supposedly our gigacube connects to the only mast that does not have it...go figure. We do get aggregated 4g (4g+) which has seen speeds typically running between 50-90 download and 40-70 upload.....
