We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi it's been 24 hours my network has been down and I've been struggling to access anything no internet no calls nothing what is going on what am I paying for disgusting service
Every time I visit my family in Chelmsford, Essex, I get about 0.4mbps when I'm in the city centre, mainly around the high street, even though the phone shows full 4G signal. It's ok in other areas of the city but always seems bad in the centre!i eve...
In the last 4 weeks Vodafone has poor signal and lost internet connection many times. Has anyone else suffered the same?
I checked the 4G coverage map last week and it appeared to show that there were problems due to maintenance. Now the maps show all is fine indoor and out but the problem is the same. This seems to be the format that was required to help with the quer...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Only when in this area when move out of ipswich it's fine 2) What is the full postcode IP2 8AP 3) Does the issue occur if you try your SIM card ...
Hi,I'm currently enrolled on a 5G plan using a Sony 5ii. But the coverage is pretty awful in my area. Based on the network status checker I should get 4G. However, I either get on bar or none in my place. And the speed is quite slow. In different pl...
I live in a low reception area and rely on Vodafone WiFi to use my mobile phone from home. It works very well. I am hoping to go abroad (France) as soon as Covid allows. Will Vodafone WiFi work from a hotel WiFi in France just the same as it does ...
Secure Net is incorrectly blocking a website I host https://www.nationwiderenewables.co/ customers are unable to access the site as a result. It is a solar company and securely hosted. Is it possible to resolve this please?
Whenever I join my zoom meeting it shows connecting and not joining me to the meeting Please help me to solve this problem. This problem occurs only when I using Vi(Vodafone) network.
Hi, I've just joined up with Vodafone /Cityfibre and have their THG3000 router. I've put a USB stick in the back of the router to use as a NAS. I've managed to add that as a drive on my laptop and can use that as a media location on the Plex windows ...
