Network queries
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Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now?  It’s important that you give us as much i...

Tash by Moderator (Retired)
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Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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Tash by Moderator (Retired)
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Buying from 3rd party seller & wi fi calling

Hi,I am looking to buy a Google Pixel 5 and take out a new contract. Due to signal issues at home I must have wi fi calling.I am looking to purchase a brand new phone from either mobiles.co.uk or carphonewarehouse. Can anyone tell me for certain if W...

CH42 - Birkenhead

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Only one location 2miles 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, ad...

tfk88 by 2: Seeker
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Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now?  It’s important that you give us as much i...

Tash by Moderator (Retired)
  • 20312 Views
  • 2 replies
  • 0 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
Tash by Moderator (Retired)
  • 74498 Views
  • 0 replies
  • 0 thanks