We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi, I was hoping someone would be able to help for some reason this afternoon about 11am the WiFi started saying "Connected, Without Internet". I have turned off the router by plug and waited 5 mins before turning it back on, turned router off using ...
I have a unlimited max data plan that I have been using for mobile broadband for the last 2 years. Which I use in a mobile broadband router, D-link 921.I’ve had no issues with data speeds up until this past week where I can barely get 2mbps. Previous...
Hi all.Just wondering if anyone has come across 4G network issues? being sluggish and intermittent. I have a iPhone 11 taken my phone into apple genius bar to try and resolve. told them that I have done all standard procedures reset network settings ...
Hello Vodafone, I currently have a complaint reference raised with this issue but can't help feeling i'm being fobbed off with technical jargon so i'm hoping you can help on here. I've been with Vodafone for 10+ years and have home broadband as well...
Mobile data upload speed is 0.2 Mbps - pretty rubbish for Unlimited Max tariff. iPhone 12 Pro with newly replaced sim. Was on Vodafone helpline for 1.5 hours who insisted it was a SIM card issue (though have same network speed on my iPhone 8). Could ...
I live in an area where the Vodafone 4g is available, I always have the maximum signal, but the connection remains blocked at 150KB / s in download! showbox
Help! Since Friday I have not been able to access any of my apps or internet without being on WIFI. I have plenty of data left, mobile data is on, tried restart, tried airplane mode on and off....tried everything but nothing working. Even uninstal...
So we're in a mobile dead spot (for most networks) and used to have a SureSignal - worked fine for the most part apart from the boxes dying periodically! So now been pushed to Wifi Calling - some issues...1) Wifi Calling drops off over night when th...
Hi, I have very poor phone signal (1 bar) and when i make a call the line is intermittent. This has been going on for about couple of months. I raised this last week through online support and they said a new sim card would sort the issue. It hasnt. ...
Hi, wondering if someone can help.This evening on 2 occasions my phone rang, upon check who was calling my partner's name and number appeared. The problem is my partner was sitting right next to me and her phone was next to her each time untouched. ...
