We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi, wondering if someone can help.This evening on 2 occasions my phone rang, upon check who was calling my partner's name and number appeared. The problem is my partner was sitting right next to me and her phone was next to her each time untouched. ...
I am using an iphone XSAs of yesterday (6 July 2021) A few seconds after I make or receive a call, the other party stops hearing me, as if I am on mute.I tried with a different SIM with the same results.I tried WiFi calling and 3G and the issue disap...
Just wondering if anyone gets the signal that is shown on the network coverage map? My area (LS23) shows I should get 4g Good indoors & outdoors, I don get any signal at all indoors and nobody I know gets 4g, I get a couple of bars gprs outside
I discovered an issue with Vodafone network that following website does not open https://twentyninehounslow.com/ However it works on Wifi and all other companies Network like EE etc.The IP address of this website is : 35.178.204.156I have checked th...
I Received a replacement sim as my last ( Vodafone ) sim wasn't working. on the Sim swap page, I enter the number I want to transfer and press "go". Then the page refreshes and nothing happens - I've tried multiple browsers and computers - I have no ...
Hi. Could an admin get in touch please, to discuss (hopefully on the phone) the cancellation of my Vodafone unlimited data contract due to the not-fit-for service data speeds which have not been resolved via other Vodafone representatives. This is es...
Why has my printer suddenly got 169..allocated? Has been fine, if I manually assign a. IP address it works.. Sometimes.... How do I fix permanently is there a setting on the router?
Hi, I have opted out of all marketing information but still receive a weekly SMS from Vodafone about network maintenance in a post-code I am 15 miles away from; "Hello. It looks like there's a problem with our mobile network in EC2M2QS. Sorry for any...
Hello! I notice that the new Sim only plans duration 2 years no longer offer 100 minutes to European numbers. Why is this please? I am intrigued as to why. Thank you.
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Yes 2) What is the full postcode CV108JF 3) Does the issue occur if you try your SIM card in a different phone?Have 2 phones, different numbers bo...
