Complaint against store manager - Bolton town centre

[Trish81]

I attended your store in Bolton town centre and was absolutely disgusted with the way the store manager spoke to his advisors. Absolutely no respect for his staff. Did not care about the customers in his store. One young lad he totally humiliated in front of me. I felt so uncomfortable and walked out of the store. Why should I give my hard earned cash to your company if you allow managers to speak to his subordinates in that way. Maybe I should raise this further. You're as bad as Sports Direct and look at all the bad publicity they've had recently. Maybe you should speak to your staff and got their take on the work ethic of your management teams and the respect they give them in your stores!

[BandOfBrothers · Accepted solution]

Hi @Trish81

Sorry to hear of your experience. 

This eforum is owned and monitored by Vodafone U.K. We have members of the Vodafone Tech Team who are available to Help where they can.

They'll pick this up with you. 

[Trish81]

How long will that take?

[BandOfBrothers]

The Team can get busy so please be patient. 

Or if you wish you could write to Vodafone. 

Customer Relations Manager
Vodafone Limited
The Connection
Newbury
Berkshire
RG14 2FN

[Retired-LouiseE]

Hello @Trish81

I am very disappointed to hear of this situation, our apologies for the way this made you feel. We take this kind of situation very seriously. 

I am going to Private Message you to gather further details. 

Louise