Failed Credit Check due to error by Vodaphone

[corrinawalker]

I have failed a credit check due to Vodaphone WRONGLY saying I owe them money.  This is an error which has caused an important transaction to fail and has caused grief and stress...all down to Vodaphone's error.  What can I do to get the error removed from my otherwise fine credit report??

[Amanda]

Hello @corrinawalker thanks for getting in touch. I can understand your concern over this and I know how important it is to have the right information on your credit report. 

We'll need to take into it further to see what's happened and why we've recorded a balance owing - please come and speak to my team via social media. 

If you include your community username along with a link to your post, you won't need to repeat yourself 🙂