I did a sim swap and messed up. Now my number is with Vodafone. Any way to get it back?

[Anonymous]

The title

[chistery]

I think you need to explain a bit more about what you did before anyone can comment.

[Anonymous]

I did a swim swap with Lycamobile, but entered the wrong details. It went through and now if I check online, it says Vodafone owns my number now. Can I get it back?

[Thomas_H]

A SIM swap wouldn't change network providers, it just moves your number routing to another SIM card.

Have you requested a port using a PAC code? This also doesn't seem likely as it could only happen if you spoke to us and ordered a product, then gave us a PAC code.

The only thing I can think is you entered the wrong SIM details and it moved to a SIM you don't have access to. How do you know your number is on Vodafone?

[Anonymous]

[Anonymous]

Yes. That is what I meant. I might have moved it to a sim I don't have access to

[Thomas_H]

I've rejected your image because it has your mobile number on.

However I have checked internally and it's not held on our network. It's most likely with Lycamobile still, reach out to them and see if they can help. 

[Anonymous]

Ok, thanks. Will check with them