Mentioning Someone in this Community 😐

[shuntfield]

Hello Everyone

I don't normally class myself as useless with IT stuff, but I don't seem to be able to "mention" people in this Vodafone community!

What exactly is the syntax? or how to do it?

I put the @ symbol in front but it doesn't seem to work 🙄 😊

@shuntfield

Seeing as its St David's Day and I'm Welsh, then here's a big 🤗 Cwtch to anyone that can help 🤣 🏴󠁧󠁢󠁷󠁬󠁳󠁿

Shunts...

[AnnS · Accepted solution]

Hi @shuntfield 

You won't be able to mention until you are a higher rank in the Community.  Not sure of the rank you need to be sure someone from the Social Team will be able to confirm this for you.

Personally, I don't see any harm making mentioning available to all posters and it shouldn't be something that is dependent on rank.

[shuntfield]

Ah OK thanks @AnnS 

You can have the 🤗 from Wales in that case 😂

For some reason I cannot mark the post as solved, it just blows an Authentication error for whatever reason!

[chistery]

Maybe someone who actually works for Vodafone can explain why they limit this functionality?

[Mark]

We removed the ability to PM and tag people from our Community members @chistery. This was done to help prevent users receiving unwanted spam messages. These services are now only available to our moderators and community champions. 

[shuntfield]

It might be worth writing that in the user guide then, I tried for ages to find out why, and also looked like a n00b trying it... 😫

Shunts...

[MarkD]

A very good point @shuntfield, we're always looking for ways to improve the Community. I'll pass on the feedback about updating Community guide 🙂