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27-07-2024 06:34 PM
Hello. I am thinking on changing my Vodafone pay as you go, to VOXI. I rang Vodafone this afternoon and the man asked how old I was. I told him and he said I’m too old. He said there is an age restriction of 18-25 to be a user of VOXI. He put me on hold to speak to someone and he came back to me and said yes he has had it confirmed there is an age restriction, so you are unable to move to VOXI. A friend of mine, who is also in her forties like me, said to me that was a pack of lies. She said she is on Voxi. Please can someone advise. Thank you.
27-07-2024 08:25 PM
The age limit was removed years ago (2019) and you'd think your staff would have had the memo by now!