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My client website is blocked by vodafone?

williamjohn22
3: Seeker
3: Seeker

Hi,

My client website: https:apkmyboy.com/

Is being blocked by vodafone, stating that it's an 18+ website

(it's not 18+ at all!)

It works on O2 networks and wifi, but vodafone is giving an issue.

I have https enabled and SSL certificates (can be checked on 

 

Please tell me that it can be fixed 

ssl.png

 

1 ACCEPTED SOLUTION

Effie
Moderator
Moderator

Hey @williamjohn22 This has been raised for reclassification for you under the reference: INC000005046071. As soon as we have an update from the team, we will let you know here 😊

View solution in original position

38 REPLIES 38

Gemma
Community Manager
Community Manager

@williamjohn22 - thanks for your patience. We've had an update to advise that the site has now been reclassified. Please allow up to 24 hours for this to be noticed. 

Hi @Gemma we seem to be having the same problem with a newly launched website https://4love.uk/

If this can be looked at that would be great. 

Thanks

Hi @ldws 👋 Thanks for letting us know. I have sent this over to the team to be reviewed, as soon as we hear back we will drop you a message here.

Thanks @Andy 

Hi @Andy were there any further updates. Our site is still showing untrusted security certificate on vodafone connections. 

Thanks

Hi @ldws There are no updates on this as of yet, we're still liaising with our teams for resolution. We monitor these cases daily and will provide updates here. Thank you for your patience with us. 

Mark
Community Manager
Community Manager

Apologies for our delay with your reclassification @ldws. Our Network team have confirmed your site's now been reclassified to 'Shopping, Clothing'. This can take up to 24 hours to complete. If you're still struggling to access the site after this time, don't hesitate to let us know.

garysmithe
2: Seeker
2: Seeker

Is there any proper method to remove the blockage from my website? I also got issue from vodafone and other phone internet and phone companies. Here's my website url : https://getcapcutapk.com/

Robyn
Moderator
Moderator

Hi @garysmithe,

You'll need to make sure your website if fully clear of any malicious, phishing, ect traits. You can check this out through Virus Total and once your website is fully cleared, you'll then be able to see if you're being blocked by anyone. I hope this helps 🙂

CrimsonLiar
16: Advanced member
16: Advanced member

I would be very wary of any site offering any third-pary APK which is freely available via Google Play and the iOS version via the Apple store, especially when the site offering the APK seems to be in breach of the copyright holders T&Cs!