Network provider letter

[HMFahad1997]

Hi. Recently my mobile was theft. My insurance company want my  letter from the network provider they send me this msg on my email  ( letter from your Network Provider confirming the first and last)

[Gemma]

@HMFahad1997 - I'm sorry to hear your phone's been stolen. We can send you prof of this. Please complete our 'Get proof for your Vodafone Device' form.