Scam call?

[Waspbite]

Hi,

I just received an automated call from 0333 304 8065, claiming it was vodafone. It asked if I was the account holder and then asked me to confirm my pin. At this point I dropped the call, as this seemed an unusual request from an automated system. I am concerned though as it stated it was important information. Was this a real call from vodafone or was it, as I suspect phishing?

[hrym]

Googling the number suggests its the Vodafone automated payment number, but I can't see why that would call you.   It's relatively easy to spoof numbers, so I suspect you were right not to proceed.  Anyone asking for a PIN will normally only ask for two the digits, not the whole thing, too.

[tjgray2011]

Hi wasp bite.. Cool nickname btw.

Yep, I fell fowl of vodafone's automated services too - and am equally paranoid about identity theft.

Elsewhere, I have suggested that Vodafone instigate a "safe phrase" policy, that any of their services might use in communication with you, so that you can be more certain of the source's legitimacy.

I understand that such "safety words" are commonly used by more emancipated and customer aware providers.

[hrym]

Generally, be suspicious of anyone who asks for your whole PIN.   Legitimate services will only ask for a couple of digits.

[tjgray2011]

Lolz.. Yep - always happy to raise a couple of digits to anyone stupid enough to cold call me from a number I don't know, and then ask me to "answer some security questions"

[veebee]

I just got a call from 0333 304 8065 which I didn't answer, then got a call from a number in texas immediately afterwards. +1(210)249 0540 is that Vodaphone as well?

[drey_p]

Hi there

The first number seems to be an automated bill payment reminder from Vodafone.

The second number appears to be a call from a scam company that claims there is a problem with your computer.