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02-10-2023 05:51 PM
Dear Team
our website is being blocked by the Securenet, we have verified with google and there is nothing wrong and its clean.
Please can someone look into this and remove the block from our website. Our website is: https://akoni.com/
Look forward to hearing from you.
Thank you very much.
Best, Akoni
03-10-2023 09:11 AM
Hi @Akoni, I've just checked popped your site address into Virustotal and it's reporting Malware and malicious content has been detected by multiple venders. While this is still present, we'll be unable to investigate this further. If your site is still blocked after this content's been remved, please reach out to us again and we'll be happy to take another look into this.
06-10-2023 08:55 AM
Hello @Mark , can you please check again? Our site is now reported clean, so can you please remove the block now?
Best regards, Akoni Team
06-10-2023 09:00 AM
Dear Mark, I just wanted to add that all blocks were false positives, so VirusTotal is not reliable as the only source for these analyses.
Thank you very much.
Best, Akoni
06-10-2023 12:02 PM
Hi @Akoni 👋 I have sent this off to be reviewed for you now, once we hear back from the team we will be back in touch with you here. Your reference for this is INC000004978953 😊
09-10-2023 01:47 PM - edited 09-10-2023 01:53 PM
Good afternoon @Akoni, we've had an update from our Network team. Your site's now been reclassified as 'Health'. This change can take up to 72 hours to take affect. Please try accessing it after this time and let us know if you still experience any issues.