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05-03-2021 10:48 AM
I have received a spam email which appears to be from the Vodafone Community. It is actually selling cryptocurrencies. It has an email address similar to, but not the same as, the Community. I can find no way of reporting the offending email to Vodafone. Why not?
05-03-2021 04:43 PM
05-03-2021 06:59 PM
Quite a few sites have an address for forwarding/reporting spam etc. Why not Vodafone, especially since they're in the comms business with potentially very large audiences?
05-03-2021 07:16 PM
I can understand your concerns @BSM48, we have strict security steps in place to stop these message being received by our members. Unfortunately on this occasion a number of these got through. As soon as we were alerted to this we took the steps to prevent this going forward. I've been a member of the Social team here at Vodafone for a number of years and this is the first time anything like this has happened. Rest assured we've taken every precaution available to prevent this happening again.