Hi everyone.
Could anyone here kindly inform me how to complain to Vodafone about their cable installers?
My neighbour had cable run up to their door today, which has involved Vodafone workmen cutting up their drive. The resulting dirt and muck has made half my garden look like The Somme, the front of my house is covered in filth and my car look's like it's had a sack of dirt emptied all over it. And it's not even my install!
It was bad enough when Vodafone installed their cable in the street, making the front of my garden filthy in the process, but this is ridiculous.
I visited the website and then online chat to ask if their was a complaints department, waited some minutes for a response, none came.
I then rang the generic contact number to ask if there is a complaints department, chap who answered kindly put me through to an automated voice which would only let me past if I had an account number, which of course I don't!
Clearly if Vodafone moderates this forum and would like to answer me directly and/or point me in the right direction, that would be nice.
Thank you
