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Vodafone won't let me pay

lopazz
1: Seeker

I'm in Australia. I've been trying to part pay my bill which i've successfully done in the past, but on this occasion it's not letting me make any payments, i've tried all my debit cards, Apple Pay and Zip Pay, and it always comes back saying 'We're unable to accept this card Unfortunately, we can't process your request using this card. Please view other ways to pay your bill."

3 REPLIES 3

Tal
Moderator
Moderator

Hi @lopazz I'm sorry to hear you have been facing an issue paying your bill. If the system won't accept the your card information or other cards, please get in touch with Vodafone Australia team, so they can help take the payment - Contact Vodafone Customer Care | Vodafone Australia. Tal

Candle
3: Seeker
3: Seeker

Similar thing happens to me

Gemma
Community Manager
Community Manager

Hi @Candle - if you're looking to make a payment for a Vodafone UK account, then please take a look at way you can make a payment here