Vodafone

[DJB_23]

Help!  

I was with Vodafone and on the last 6 months of staying with them they took £941.13 from my bank account. I had to walk away as I couldn’t sustain those payments. They then tried to recover an additional £1641.05 which would have totalled £2582.18 which equals £430.36 per month for the last 6 months. The debt has now passed through various agencies to the courts. Vodafone have pursued this relentlessly and without thought for the impact these kind of charges have on people. Nothing will be done about this because nobody at Vodafone cares in the slightest. 

[Remi]

Hey @DJB_23. Thanks for contacting us and I'm sorry to hear about this scenario and I can understand the stress this can cause. As we cannot access any account information via this forum, can you please make contact with our social media team here. They can look to liaise with relevant departments and look to provide more detail.