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17-12-2024 05:12 PM
This is a warning for those planning to travel Europe, Vodaphone roaming has not worked in a single country here.
Their service people will try blame your sim or phone.
I've switched both and tried their every recommendation it does not work.
18-12-2024 10:41 AM
Hey @porinha2, thanks for contacting us. I'm sorry to hear that you had issues while travelling with your services, as we can't access account information via this forum, my team can offer support and guidance. If you'd like us to take a look into this further then please contact us here and we can chat further.
18-12-2024 12:27 PM
Worked fine in Denmark for me a week ago.
Do you have your Spend Manager set to £0 by any chance?
That caught me out the first time I travelled after it was introduced. I had roaming enabled on my phone and account but since Vodafone weren't able to add the daily roaming charge to my account all services were blocked. It might be worth checking if you haven't already 🙂
19-12-2024 08:46 AM
That’s frustrating! Roaming issues like this can be a headache. Have you considered using a local SIM or another international roaming option? They can sometimes offer more reliable service in Europe. Hopefully, Vodafone fixes the issue soon, but in the meantime, alternatives could help avoid further hassle!
19-12-2024 01:23 PM
Something else I have found is turning off automatic network selection in my phone settings then using a manual search and try different networks on the list.