Website being blocked by Securenet

[stephen041]

Customers are reporting that they are unable to access my business website www.presst.co.uk as they are being blocked by securenet. 

The block page is attached however it looks to show http, however there is a redirect in place from http to https so the site is secure. 

Not sure if this is an http/https issue or if the site has been incorrectly classified? We are a small clothing/print business so this shouldnt be blocked!

Please can this be resolved urgently?

[BandOfBrothers]

Hi @stephen041 

The Vodafone Social Media Team's will catch up with your post and should be able to resolve this for you.

[stephen041]

Any update to this please???

[Beth]

Hi @stephen041! Once we have an update, we'll pop back to you here 🙂

[stephen041]

Has this been sorted yet? 

Raised 5 days ago now. Needs sorting urgently!

[MarkD]

Hey @stephen041, we can see that this was raised by Andy on 10 Sept 2021. As soon as we get an update from the team, we'll let you know you 🙂

[stephen041]

Has this been resolved yet? Taking far too long!

Is there a way for me to get in touch with the right team directly to get this resolved quicker?

[MarkD]

We've checked again today @stephen041 and we're still waiting for an update. This is with the correct team and they have got your request, we'll continue to monitor and let you know once we have any information or a resolution for you. 

[stephen041]

Why has this still not been sorted!? Getting ridiculous now, please get it resolved today or I will start invoicing you for lost work!!

[MarkD]

Hi @stephen041, we're sorry that we haven't been able to provide you with an update as of yet. We've escalated this from our end now as we want this resolving as quickly as possible.