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06-03-2019 01:19 PM
Just read the repair details in the track my repair site and it says.....Vins: Send to JTAG/Cal/BGA. Anyone know what this means
06-03-2019 02:18 PM
Hi @F_H25
Presumably it means the phone has gone for inspection to find the cause of the problem and the repair centre will be in contact to report what they have found.
If you check the tracker in a few days it may have changed.
06-03-2019 03:32 PM
If this was my situation @F_H25 I'd call support on 191 or use Live Chat and they'll be able to clarify officially for you.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
