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Who to contact regarding credit report issues?

GeordieMM1288
2: Seeker
2: Seeker

I was wondering if someone could help. 

A default has appeared on my credit report from Vodafone for £48 which I suspect is from years ago. 

Since I last dealt with Vodafone my surname and address have changed. 

When I try and speak to someone on live chat they can’t help me as I can’t remember what email address, etc was used. 

I want to pay this. Who can I contact? 

3 REPLIES 3

Andy
Moderator
Moderator

Hi @GeordieMM1288 👋 We don't have account access over this forum, however if you contact the social team via the details in this link, we can help locate your account and review the default for you. 

Unfortunately I don’t have accounts with any of those and live chat have been unhelpful so far. Is there a postal address I could write to? 

As you don't have a social media profile for Facebook, Instagram or X (formerly known as Twitter) @GeordieMM1288, please use this form to get in touch with our Credit File support team.