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Why Can't I Redeem Any Rewards?

shaynzka
2: Seeker
2: Seeker

Hi

I'm having problem redeem rewards like Amazon Prime, Spotify etc. I will get error messages saying Oops. I've tried the app and the web portal version. I don't have Amazon Prime not Spotify membership.

Any help will be appreciated

1 REPLY 1

Gemma
Community Manager
Community Manager

Hi @shaynzka - please reach out to my team on Social Media and we'll look into what's happening.