Why Can't I Redeem Any Rewards?

[shaynzka]

Hi

I'm having problem redeem rewards like Amazon Prime, Spotify etc. I will get error messages saying Oops. I've tried the app and the web portal version. I don't have Amazon Prime not Spotify membership.

Any help will be appreciated

[Gemma]

Hi @shaynzka - please reach out to my team on Social Media and we'll look into what's happening.