Forum Posts
I have been locked out of my Pockit account because they are sending security SMS to my old number
Hi, I have been locked out of my Pockit Bank account for two months because they are sending security SMS to my old number. Things are getting desperate here. Is there any way for Vodafone to retrieve the SMS or put the phone number back into service...
Stolen phone number
My phone number has been stolen from my three mobile account and ported to a Vodafone SIM. I'm at my wit's end Three mobile have been useless, they're saying it's fault is at Vodafone's end running a skeleton crew due to covid. I've had to block my b...
How to contact the Credit team re default on Experian credit report
Please can someone tell me how to speak to the Vodafone credit team. I can't get through the phone menus and have made 10+ calls to 03333 040191 so far today with no luck. Have spoken to Customer Service who was very helpful, but neither of whom ar...
New Years Resolutions
Hey all, I know it's a little cliché - but I was wondering if anyone had set themselves any new years resolutions. I usually don't bother, as they don't seem to last very long I think instead of resolutions per se I'm just going to try and make some...
Merry Christmas. Happy new phone on Christmas Morning.
A Very Merry Christmas on this frosty Christmas morning to one and all. Yes it's a different one this year but it is what you make it at the end of the day. Me and my partner will be video calling all our family and Grandchildren to be a part of thei...
Music playlist on Vodafone helpline
Please can you identify the songs currently played when someone is placed 'on hold' on your Vodafone helpline? (191). I know that on this forum you have detailed the songs played in June 2019 but these are not the ones I heard a few days ago when I c...
This is the worst website ever
Someone, maybe up to a year ago registered vodaphone to MY email address. I am not them, they are 'Henry.'I simply got messages such as "thanks for renewing your plan" for 9$, Henry. My first reaction was to look around on the website for 'contact us...
Trade in
Can I return my handset as part of a trade-in to the store as I have no return pack ?
Is there a List of the Hold Music From the Past Two Years?
Is the holding music from the past two years listed anywhere as there's a song I want to find but I no longer remember when it featured and as such can't pinpoint the date. I can't even remember the general tune sadly.
