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Forum Posts

Feedback on call back service

After not been able to get online chat to work today I called helpline & requested a call back. Really pleased I did as Laith called me back & provided me with helpful, friendly & efficient service with a more than satisfactory solution. The callback...

AmyW by 2: Seeker
  • 1960 Views
  • 2 replies
  • 5 thanks

Positive Feedback

I'm just trying to leave some positive feedback for a Vodafone team member who spoke to me yesterday evening via Live Chat. I tried to save the conversation and leave feedback directly afterwards, but something went wrong and the screen disappeared. ...

Resolved! My forum ranking is going the wrong way...

Can someone take a look at my profile, I had a notification to say my rank had been upgraded but when I checked, it's in fact gone the other way.So I'm being downgraded for some strange reason. Also my thanks weight has decreased.#Strange

donnyguy by 16: Advanced member
  • 5633 Views
  • 4 replies
  • 0 thanks

Off topic - Voicemail - what's the point...?

Having recently read a post on here about voicemail (it related to visual voicemail not being available on Vodafone), I wanted to put it out there to see if anyone else was of the same opinion of me that voicemail is an outdated product in our modern...

donnyguy by 16: Advanced member
  • 7994 Views
  • 8 replies
  • 4 thanks

Costa?

I have recieved a text about a free Costa Coffee, is this genuine?

allsorts by 1: Seeker
  • 1780 Views
  • 1 replies
  • 0 thanks

TOBi - AI Customer Service robot

Interesting to see Vodafone launching an artifical intelligence customer service messaging robot. I've had mixed experiences with bots in the past but have known them to work well with certain questions. It does need to be able to pass off to a human...

tobi-chat-screen2
redpages by 17: Community Champion
  • 3641 Views
  • 3 replies
  • 3 thanks

Resolved! Change username

Hello, I would like to change my username please but I do not have the option to do so myself. Can someone please change it for me? I would like it changed to: Tom222 (Or if I could pinch Tommy from this unused account that would be even better!): ht...

Tommy by 4: Newbie
  • 4763 Views
  • 6 replies
  • 1 thanks

The Good, The Good and... The Good

I wanted to leave some positive feedback about my recent experiences with Vodafone. Vodafone receives a lot of negatve comments across various platforms, including social media. We live in a world where people are quick to moan, but sometimes, less l...

Vodafone TV?

Are Vodafone planning to launch a TV service in the U.K.? I've read conflicting rumours online. Had a live chat with Vodafone today and was told their internal team are working on a UK release. Is this true?