1st Floor install in rain

[SolidusSnake]

Hi everyone,

I've recently taken out Vodafone 900 fibre package and have Cityfibre (not sure if it's cityfibre themselves or Kelly communications - all my SMS have been from cityfibre not had anything from Kelly as of yet) coming to install on the 20th. As I live in a 1st floor masoniette the routing will need to go up the wall of the building to the room it's going to need to enter. I might be kinda stupid for this, but I am worried a little that they will turn around and say they can't do it due to the weather. I know the weather can change and I'm hoping it does, but in the case it doesn't.. do cityfibre/Kelly still work on ladders in the rain? Or will they say it's a health and safety risk and I'd then be without internet if they were to delay the install. 

Again, I realise I could be just overreacting to something like this but I've always had bad luck. 🤣 

[SolidusSnake]

@Ripshod one other quick question if you don't mind.. as I need the ONT box to be in a "fairly" precise location on the 1st floor room it will be installed in, am I able to ask them to drill the hole (for the cable to enter to the ONT) from the inside out? Or do they have to drill from the outside in? (Or is the inside out actually just the normal procedure anyway lol)

[Ripshod]

We do drill from the inside out to reduce any damage to plaster or wallpaper and to avoid cables and pipes.

👍

[SolidusSnake]

Amazing, thanks for being a great help! I really appreciate it.

[Jayach]

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@Ripshod wrote:

We do drill from the inside out to reduce any damage to plaster or wallpaper and to avoid cables and pipes.

👍

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I thought they always drilled outside in, to avoid the risk of taking the front off a brick. It's much easier to patch up a bit of plaster. (But I've never done the job, so I'm sure @Ripshod is right)

[Ripshod]

It's much cheaper and quicker to reface a brick than wait for a plumber/electrician/satellite dish installer to attend. Once you've drilled a few holes you get to know when you're getting close to the outside surface by the change in the sound and by how much drill you have left. Most of us use a depth guide (a peice of tape) until we get confident. If you have the window open you can even hear the change from outside. It all comes with practice. I've had to call out a more experienced installer to drill through a brick wall with a fake stone face added - I did my learning there and then. I've yet to knock a brick face off - hope I haven't just cursed myself.

[aidej]

I'm in Glasgow South and Kelly installed to my property in wet weather in April (well....it is Glasgow after all where it rains almost every day!) 😂 They did a great job and you couldn't tell they had dug up my monoblock path & driveway after they had gone...a very clean and tidy install inside and out ... and they were very nice too!

[SolidusSnake]

@Ripshod So I couldn't quite get a photo of my neighbours install but this is my CSP. So where I have circled yellow underneath the cover is the tube where my current copper cable runs from the local BT exchange into my property. So now that I know there is access to the underground duct (by removing the cover) and that I'm 99% sure none of my neighbours had any of the gardens dug up, is it fairly certain that it's actually going to be a fairly easy install? If all they have to do to get the fibre to my property is blow it through the already made duct and up the pipe that the CSP cover is covering? Then just have the cable come out the side of the cover and not screw it back on as tight (so it won't damage the fibre cable) I have seen some pictures on Google showing that's how some other installs have gone but that was with openreach not cityfibre, but if CF are using what's already there I'd assume it won't be much different? 

 maybe the install will be like this? Is this likely? 

 

[Ripshod]

If Cityfibre are using openreach's infrastructure it's likely they'll either:

1. Use the existing copper to pull the fibre through or

2. Use the copper to pull a rope through, then add the fibre and pull it back through with the copper (if openreach want it left. 

Fibres don't get blown any more except in mass situations such as offices with old infrastructure and some exchanges. Hopefully your duct will go straight to a chamber with a CBT. That would keep things simple.

I've yet to get any jobs for anyone other than openreach in the six weeks I've been doing this. 

[SolidusSnake]

Gotcha! Thanks for the information. It's good to know that there's a high chance they won't need to dig anything up! (Would've been a bit of a nightmare) 🤣 let's hope it goes to a CBT then to make it even more of a simpler install for the guy(s) 😁 this 22mbps up 5mbps down just ain't cutting it no more! 

[SolidusSnake]

@Ripshod So I woke up today and found that the bottom of my CSP is not fully screwed back on and some garden things were moved and put back. So it seems CF made an early morning visit? Could that mean they have brought the fibre from wherever it's coming from up to my CSP today so they didn't have to do it on the install day? Or is there another reason they would come and take the cover off the CSP?