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3rd party router on Gigafast in Milton Keynes

ctmkuk
4: Newbie

Hi. I have a fast, working gigafast connection using the supplied VF router. However, it is missing some functionality that I require for home users, eg DNS settings via DHCP server, plus a load of stuff I can't do for work, such as vlans.

 

I have tried to configure my old Draytek 2950n which has a wan side connection via ethernet. Plugged it into CPE, entered the PPOE username and password. But getting 'no response from server'. Have tried vlan 101 and 2000 but same result. Anyone got any suggestions?

 

Thanks

1 ACCEPTED SOLUTION

3rd line have come through with some additional and essential info! Need to be on vlan 911 to get a connection.

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136 REPLIES 136

tabadabko
2: Seeker
2: Seeker

Did you try with vlan 911, this is was my main issue 

Yes, vlan 911.

 

I am on Aberdeen Gigafast so not sure if that makes a difference.

 

The settings I used were exactly what I tried months ago and it never connected after numerous attempts.

 

I can only think something has changed Vodafone's end or possibly the latest Asus Merlin firmware made the difference.

 

 

 

 

Razordogz
4: Newbie

Hi, sorry I know this is an old thread. I'm also in MK and with Vodafone Giga fibre Bb, however the past few days I have had great speeds and I'm connected WiFi and ethernet, my issue is I can't open webpages on any device. I've been into the Vf router and DSL settings are inactive. All I would like to know is by default can you confirm whether this should be as in images or whether this should have info here and could be the cause why I can't open webpages? All was working up until Wednesday, Thanks

20220410_003818.jpg

20220410_004413.jpg

If you are on FTTP/Gigafast then you are not using any xDSL type of connection and those settings should indeed be inactive.  Having no internet access at all I'd suggest you contact customer services.

Hey, thanks for getting back to me. OK thanks for that, I've got an Internet connection and great speeds but none of the devices on WiFi or ethernet will open webpages it just says not responding but youtube and streaming apps work fine 

awright505
2: Seeker
2: Seeker

Hi

I have the same issue, trying to obtain the PPPOE settings from Vodafone is proving to be a nightmare, do you have their tech support email address - I want to use our Draytek 2860 device - the vlan id as we are using cityfibre is 911 I believe

Regards

 

Adam

TWS

Gemma
Community Manager
Community Manager

Hi @awright505 - thanks for reaching out to us about this. I'm sorry to hear it hasn't been easy to get the details from us. Please call us on 191 free from a Vodafone mobile or 08080 034 515 from another network or landline.