I'm wondering if anyone knows if there is a link between a mobile tower failure and fibre broadband.
We lost both services yesterday for the same period of time. Our broadband is Vodafone Fibre 2 while our mobile service is Smarty which uses Three's network.
Smarty acknowledged there was a fault with the mobile tower in our area and were working on a fix. During this time our home fibre network also stopped working despite Vodafone's fault checker saying everything was testing fine. Once the mobile network was repaired the broadband also sprang back to life!
This also happened to my mother in law on a previous occasion when she lost broadband (also Vodafone) when there was a mobile tower fault.
Surely these are two completely separate systems so if one goes down then the other should be fine.
The only way I could see this being an issue is if the towers are fed their data via the same fibre network and it needed to be disconnected to fix the fault.
Is this the way the system works?
