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24-11-2023 12:15 PM
Hi,
I used to be able to block single devices from the wifi before using the broadband app. I use to control wifi usage of my teenager as he is in late teens and i find this the best way to do it rather than apple parental control.
However, I just discovered that this feature is now been removed? is everybody else having the same issue.
Thanks
25-11-2023 05:40 PM
Complaint already lodged and I’ve told them unless the functionality is restored then this is my required resolution. Given that I entered the contract on the basis this function was available and one of my reasons for choosing Vodafone then it would seem reasonable that moving the goalposts and taking away a key function is reasonable grounds for early cancellation.
25-11-2023 05:55 PM
@davedenoon If the devices only present on MAC address you may be able to block by using that.
30-11-2023 09:34 PM
Having the same issue . It beggars belief that Vodafone positioned this rubbish app as an upgrade . It’s bloody pathetic .
03-12-2023 11:27 AM
No one will understand how this feature is important until he/she uses it as parental control or device control during the day. This "new update", V5.0, is a downgrade. Most of its functions, especially the block devices, were lost. I rely on this feature every day, so its sudden disappearance is unacceptable. I contacted customer service (It seems that not everyone is aware of this feature yet. I reached out to the second team responsible for the broadband home, but unfortunately, they also were not familiar with it.)
06-12-2023 12:17 AM
@Aperson2000 I had similar issues of lost functionality using the "updated" v5.0.0 of the app. I uninstalled it from my phone, then downloaded again the previous version v4.6.7 and have recovered all functionalities I was used to. You may need to set up again your WiFi router to pair with the app, but that's fairly straightforward. I hope this helps.
06-12-2023 09:37 AM
How did you download the previous version after you already installed v5.0.0?
06-12-2023 01:46 PM
Version 4.6.7 is the current one on the Playstore.
Vodafone Broadband - Apps on Google Play
However, I suspect you are on iPhone.
11-12-2023 01:36 AM - edited 11-12-2023 01:37 AM
Factory reset the router, or use the GUI to unblock it.
11-12-2023 07:10 AM
Do I then have to go though the absolute rigmarole of setting up the two boosters? They took ages to finally get right.