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Broadband Essentials Registered

bar72
3: Seeker
3: Seeker

Signed for essentials broadband on Saturday 3rd December and still waiting on callback.  I wouldn't normally lower my self esteem enough as use anything that I can get on benefit but I'm skint at the minute.

I'm also out of contract now so my monthly bill is no longer the carrot dangling £20 which it was when I first signed up.  It gone up to £31 a month now which comes out at the start of the month.  At £31 a month I'd have been as well staying with BT.  thanks

1 ACCEPTED SOLUTION

Jayach
16: Advanced member
16: Advanced member

There have been other posts on here stating that the essentials team are very busy and can take a while to respond.

However, as you are not in contract you could go to another supplier.

Perhaps try the social media team and see if they can check if your request has been received.

View solution in original position

5 REPLIES 5

Jayach
16: Advanced member
16: Advanced member

There have been other posts on here stating that the essentials team are very busy and can take a while to respond.

However, as you are not in contract you could go to another supplier.

Perhaps try the social media team and see if they can check if your request has been received.

Hi, so thank you to whoever got the broadband team to sort me out.  New essentials package all done today. )

Jayach
16: Advanced member
16: Advanced member

To be honest, I suspect it was just coincidence, but glad you got there.

bar72
3: Seeker
3: Seeker

Hi, so thank you to whoever got the broadband team to sort me out.  New essentials package all done today.

Ripshod
16: Advanced member
16: Advanced member

That's great news. TBH I wasn't expecting that so quickly, going by previous threads.