Can't connect Super Wifi Booster . App loop

[Stereophone99]

The Vodafone broadband app is in a loop. 

Tried uninstall clear cache etc. Tried iOS & Android app. 

I can't install the wifi booster. It will connect router then analyse , and keep repeating. Never gets to next stage.

Spoke to support they just said try again tomorrow.

Anybody know of a fix or is it just wait until they update app?

Tried to pair booster using WPS too but didn't pair. 

[Stereophone99]

No problem .thanks for help. I will contact tomorrow if still same

[Jayach]

Do let us know how it goes. Once they have configured the router correctly, I'm sure it will be fine.

[wesley90]

Hi,

I have just purchased and installed Vodafone 900 Pro. Sounds like we have the same problem.

I cannot get past the loop when connecting Ultra Hub to the App.

Did you ever get a solution to your problems on this?

[Gemma]

@wesley90 - so we can check the provisioning and why this might be happening, please get in touch with us on either 191 free from a Vodafone mobile or 03333 040 191 from a different phone. 

[Stereophone99]

No Wifi tile on app either as the app doesn't get that far. It's in a loop.