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Contract End Date - Do I really have to give 30days notice?

Gill58
1: Seeker

End of contract issue - why do I have to give 30 days notice!?!

My contract ends on 04/02/23, I no longer want to continue with the service but I've been told that I must give 30days notice!! why do I need to give 30 days notice when the contract ends?

I'm not asking for it to end early just for it not to roll over so I the contract is for 2 years and I wish to leave at the point why do I need to cancel 30 days before this date? This can't be correct and I'm sure it didn't state that in the terms and conditions when I signed up.

Whats the point in having a contract when it just carries on unless I give 30 days notice? Why can't I just ring up 15 days for example to confirm that I don't want it to roll on?

21 REPLIES 21

I just reached out to the chat and they told me if I cancel now, I would get termination fees. 20/03/2025 is when my contract ends. 30 days from now is 04/03/2025, which is within the last month of the contract. Maybe I'll make a phone call tomorrow to check my termination fees. 

Jayach
16: Advanced member
16: Advanced member

@lampuiho 

Are you just terminating or moving to a new supplier?

The ETF is calculated on the outstanding monthly fees, so if you have paid the last months fee, that will be 0, so any calculation will result in no ETF.

How's my early termination fee calculated?