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09-02-2023 03:15 AM
My current contract is ending soon. I've been offered a new 2 year contract, but I'm expecting to move in a few months time. I'll be moving into a house that has another broadband ISP, so I won't be keeping Vodafone.
Can I continue using Vodafone without a contract, so that I can leave without paying a penalty?
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09-02-2023 05:16 AM - edited 09-02-2023 05:21 AM
Hi @dodger45
Your contract would drop onto a rolling 30 day contract when your original contractual term ends.
That means if and when you do leave follow this link > Vodafone > How-do-I-cancel-my-mobile-or-broadband-contract.
If a person leaves within the contractual term then an Early Termination Fee would be charged > Vodafone Broadband > What-s-an-early-termination-fee.
Please do not cancel your Direct Debit as Vodafone will need this in place to collect any monies paid.
When your at the end of your Vodafone Term you are in a good place to negotiate a new deal so I appreciate you've found a new ISP offering a good deal but Vodafone maybe able to match / beat it.
However you decide to proceed I wish you all the best.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
09-02-2023 05:16 AM - edited 09-02-2023 05:21 AM
Hi @dodger45
Your contract would drop onto a rolling 30 day contract when your original contractual term ends.
That means if and when you do leave follow this link > Vodafone > How-do-I-cancel-my-mobile-or-broadband-contract.
If a person leaves within the contractual term then an Early Termination Fee would be charged > Vodafone Broadband > What-s-an-early-termination-fee.
Please do not cancel your Direct Debit as Vodafone will need this in place to collect any monies paid.
When your at the end of your Vodafone Term you are in a good place to negotiate a new deal so I appreciate you've found a new ISP offering a good deal but Vodafone maybe able to match / beat it.
However you decide to proceed I wish you all the best.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
10-02-2023 12:07 AM
Many thanks for your reply.