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15-12-2021 03:44 PM
I signed up for Broadband in the summer with the Free Amazon Tech Pack offer , my broadband went live early September , and I've had no emails or texts abut the free gifts since. I had a chat session with an agent who said the promotion was not offered by Vodafone , but a 3rd party and I should chase them !! I suspect I'm being given the run around....
15-12-2021 05:54 PM
The majority of these promotions are a third party thing…
…unless you signed up directly with Vodafone (as opposed to one of the many 'Compare the Broadband UswitchGenie' type of companies) you will need to pursue the promoter.
There are any number of threads discussing the non or late fulfilment of the manifold 'Sign up now and get a SuperXYZ free - terms and conditions apply' offers.
16-12-2021 01:22 PM
Thanks for getting in touch @HEAVYTOOTH - I believe this offer was in conjunction with Getgophone; you certainly should have received some kind of confirmation by now.
So one of our team can take a closer look into this offer for you, please get in touch via Facebook, or contact us on Twitter. You can find more information on doing this here.
Please also provide a link to this thread, along with your username; so you won't have to explain yourself again.