Just had full fibre 2 installed today, City fibre engineers have left and I have no Internet although I still have a virginmedia connection. Apparently I'm told by engineers that the new THG3000G router can take 6 - 12 hours to update (assuming it i...
I recieved a Text last week saying i was leaving vodafone and to call some 0808 number.i looked it up and it was not a vodafone number so possible scam.However i have now recieved a letter today saying sorry to hear you are leaving your broadband wil...
I presume I missed some contract term but the contract hasn't been uploaded to my account page so I can't view it at the moment.But I've been sent the price increase email (£5) for my cityfibre connection even though I'm 2 months into a 24 month cont...
Has anyone used the Status -> Diagnostic utility -> Automated Diagnosis on the VF router?My telephone service says 'Failed', although I believe it works.Anyone else seeing the same, or Succeeded?
Hi there My home broadband is subject to an area outage and won't be back up until tomorrow evening, however I work from home and it will be really inconvenient to me. Am I entitled to any compensation?
Hi there, I am currently with broadband fibre, but would like to upgrade to pro, but the online service and customer agents tell me I can't? Why is this? I have been with Vodafone since January but the service is shocking. Thanks!
I'm wondering if anyone knows if there is a link between a mobile tower failure and fibre broadband.We lost both services yesterday for the same period of time. Our broadband is Vodafone Fibre 2 while our mobile service is Smarty which uses Three's n...
Hi all,My contract runs out on 12th May for normal broadband.Was wanting to know what the expected waiting time is to get the full fibre 500 package setup now that it's available in my area after 2 years.If anyone knows give me a heads up. Thanks!
I have recently been working to save costs on monthly bills and, as part of this, chose to move both mine and my husbands mobile contracts to Vodaphone. Both of us are very happy and chose to also move our broadband however, for some reason, we fail...
Since I got Vodafone broadband my WD NAS storage doesn't show up in the Vodafone Router.The ethernet lights are amber for left and amber blinking on the right meaning I have a 1000Mbps connection.But when I go to the router to check the IP address of...
