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Broadband cancelled 3 times! No explanation...

Hi so frustrated and can't find where to turn next! I am an existing Vodafone customer,I 'had' a broadband connection along with a phone and sim card business account. Last December I went to renew my phone and broadband contract and was told they no...

Random device connection alert

I have had a few alerts on my Vodafone Broadband app recently saying that a new device is connected. Strangely, this has happened when there is nobody home. Any ideas if this is a device reconnection, a glitch or someone connecting without permission...

bwhymark by • 2: Seeker
  • 1935 Views
  • 3 replies
  • 0 thanks

Some wired devices won't connect to Pro 2

Have a strange issue with the new Pro 2 router. I have some wired devices which only seem to partly work.My Philips Hue bridge, and my Hue bridge; the Ethernet lights are illuminated, but the 'connection' light isn't. It's like they are blocked from ...

Planck by • 2: Seeker
  • 1738 Views
  • 4 replies
  • 0 thanks

Disney+ does not play

Hi,I have a Vodafone Pro Full Fiber II at home and I can't play anything on Disney+ either on my computer or on my phone. I get into the application or page, I see a complete offer of movies and series, but as soon as I want to play something, it sta...

Resolved! Pc not speaking to printer since VF BB

I’ve just had Vodafone 900 installed. everything worked before this got installed. My mesh system is connected to the VF router and the printer is connected via wifi to the mesh system. the VF router has wifi switched off. my pc is wired to the VF ro...

Used for a week and cancelled = many problems.

I used Vodafone broadband for a week in October 2022 and cancelled it, because the wifi wasn't good enough. I was told I wouldn't be charged as I was within my activation cancellation period (or whatever its called). Vodafone didn't automatically sen...

Ash79 by • 3: Seeker
  • 1592 Views
  • 5 replies
  • 0 thanks

Broadband engineer visit

Hi. I've come on here because as I've only purchased broadband today. i can't login to my account yet, even though I've got an email saying I can, but after reading other posts I know why (so stupid) I've just got a text to say I've got an engineer v...

500 Mb or 900 Mb fibre BB install Questions

Hi, Questions around physical install of this service, currently I have  a bb copper connection form the pole so the cable come from the pole and terminate on the outside of my house in a junction box which also has a cat6 cable running from that jun...

pt888 by • 2: Seeker
  • 2736 Views
  • 11 replies
  • 0 thanks

Vodafone Pro Fibre Broadband (UK)

Anyone else using Vodafone FTTH with CityFibre? Been with them for a year now on their 900mbps package and works well. Only thing is the router is terrible/basic and they've even disabled the option to split SSIDs to 2.4/5Ghz for some stupid reason.....

vilas01 by • 2: Seeker
  • 1430 Views
  • 2 replies
  • 0 thanks

No broadband option available

Hi Guys I have a problem when trying to order Vodafone broadband package is that it tells me it is not available to me.  While it is available in every other house within my Postcode. I have spoken to online chat who gave differing answers, one being...

fowang by • 2: Seeker
  • 1452 Views
  • 2 replies
  • 0 thanks
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