Other broadband queries

Disappointed and feel lied too

So Xmas last year get offered a vodafone broadband deal in which I could get up to 900mb once city fibre finished there work..today I grab the city fibre guy outside and ask how long until there done.he says he’s finished but 10 houses in the same st...

Business Broadband

Please please can someone help?14th Feb 2023 ordered in store an ULTRA HUB. Couple of days later received a VOX, VOX BOOSTER, DONGLE AND VOIP ADAPTER.Called and explained it was wrong and assured that they would send me a UKTRA HUB as ordered.Again I...

CityFibre on street, not to property = No contract renewal

An odd situation I find myself in as an existing Vodafone customer is being unable to renew my contract due to a weird CityFibre/OpenReach issue. BackgroundCityFibre dug up my street back in 2020, and laid cables down the full length of the street. T...

Vodafone Giga WiFi Home Internet

Good evening to all,I live in an area of Athens with terrible Internet from all providers.(no VDSL packages are offered, only ADSL, but even these have a maximum real speed of 6Mbps).My only solution at the moment is mobile internet and the only ec...

Milton Keynes routed via Manchester, high latency - Gigafast Broadband 900

My Gigafast Broadband 900 connection that is based in Milton Keynes is getting routed through Manchester instead of London. This means that all data packets go 120 miles north, and then 160 miles south before they can start getting routed to the corr...

Essentials Broadband

My daughter is 7. She receives disability living allowance. Would we still qualify for essentials broadband?

Difference between thg3000 and thg3000g modems?

As part of our BB contract renewal vodafone have sent us a "new" modem.We are now going to be getting Fibre 2, we were on Superfast 2.We already have the THG300g which we have been using for a long time and seems to work OK.They have now sent us a TH...

How to apply a static ip address?

Hi there I asked from vodafone a static ip address, and they emailed me one. I was trying to apply it to my router (I have the new one) and I can't do it. I tried by IP4V to put in the new static ip address, but than I checked online, and I had a di...

Windows and Android report no internet but can browse

I'm filling this in with my Vodafone Wi-fi showing 'No internet access'. My android phone is similar. I can happily browse and undertake other internet activity but the OS is reporting No internet access. I cannot access the Hub UI on either device. ...

Blocked from community server

Have been having issues accessing a community server on an online game I play through my Xbox. Had no issues in the last 2 years of playing same game with Vodafone but moved to Sky (full fibre). Left under the cooling off period and returned to Voda...

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Forum Posts

Disappointed and feel lied too

Business Broadband

CityFibre on street, not to property = No contract renewal

Vodafone Giga WiFi Home Internet

Milton Keynes routed via Manchester, high latency - Gigafast Broadband 900

Essentials Broadband

Difference between thg3000 and thg3000g modems?

How to apply a static ip address?

Windows and Android report no internet but can browse

Blocked from community server

How mount the USB on PowerHUb from LInux

Stupid unnecessary account reminder phone calls.

False positives on blocking

Connecting 2.4Ghz switches and lamps to Pro Fibre

Multicast Question....

Vodafone Kabel Internet

Boosters and app

Recovery Website Incorrectly Blocked as 18+

Sorry there seams to be a problem.

Pro II 1.8 Gbps package available to neighbours bu...