HOW TO: Use a third party router on Vodafone VDSL

[jonnywombat]

On Firday afternoon Vodafone UK sent a corporate email telling their support team that they can now give out Broadband username and passwords.

I have now set up my own router, and here's what i did.

Step 1 Ring VF on 08080034515 and get your username and password. The support team member then emailed me my Log in info.

Step 2 Swap your router. Keep your VF router in case you ever get an issue and need tech support as they will not support your 3rd party device

Step 3 In your routers web interface access the WAN settings. Set connection type to PPPoE, enter username and password and leave all settings as default EXCEPT enable 802.1Q and set Vlan tag to 101.

Step 4 Save settings and apply. Your router should now connect to VF. Mine took a couple of minutes to get a connection and another couple from the router showing it was connected to actually being able to access the net

Step 5 After a few minutes the connection dropped, and it would not connect again. After investigation I was told this is to do with VF registering your router on there network. Hard reset your router. Power it down remove the power cord for 30 seconds and power back on.

Step 6 Enjoy

This is just based on my experience of setting up my router ASUS DSL-AC68U, YMMV. However the ASUS is syncd at 73.6meg, when the VF router syncd at 72.1 and I have noticed a marked improvment in performance.

HTH someone

Jonny

[happypedal69]

Hiya,

We as an update, I've checked and asked for my username and password again and had the chat e-mailed to me and this is the same as I eas trying, I've checked that the Vlan is set to 101, and tried setting up as Plusnet or other, but I still get the not connected message. 

Had any one set up a tplink vr 2800 (also known as archer av2800) .

Again thanks for all the help so far and any and all ideas very welcome.

[machare]

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@happypedal69 wrote:

Hiya,

We as an update, I've checked and asked for my username and password again and had the chat e-mailed to me and this is the same as I eas trying, I've checked that the Vlan is set to 101, and tried setting up as Plusnet or other, but I still get the not connected message. 

Had any one set up a tplink vr 2800 (also known as archer av2800) .

Again thanks for all the help so far and any and all ideas very welcome.

---

What service in MK are you connected to?   If it is the Gigafast service I suggest you read the  "3rd party router on Gigafast in Milton Keynes" thread.

[happypedal69]

Hiya, 

Yeah it's the gigafast VF, I've also posted on the thread you susgested, but on that thread they say set Vlan to 901, where others (including VF on the chat) say set to 101, so I'm super confused.

But cheers for your help 👍

[machare]

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@happypedal69 wrote:

Hiya, 

Yeah it's the gigafast VF, I've also posted on the thread you susgested, but on that thread they say set Vlan to 901, where others (including VF on the chat) say set to 101, so I'm super confused.

But cheers for your help 👍

---

FTTC VDSL uses Vlan 101  though that should be set in the modem rather than a separate router.

[happypedal69]

I am trying to use the to link vr2800 as the modem/router, I was using this before with my sky broadband, I assume I can still do this ? 

[TJ]

I'm sorry to hear you're still having trouble getting your router set up @happypedal69. So one of our team can take a look into this and double check the details you've been provided, please contact us via Facebook at Vodafone UK; or get in touch on Twitter using the handle @VodafoneUK.

[happypedal69]

Hiya TJ,

Thanks for your message and your offer of help and support, I have sent a chat message on VF's Facebook page is this ok ? 

[Colleen]

@happypedal69 That's great thank you! We're a little busier than usual so it might take a short while for us to reply. I can assure you though, once we've picked up your message, we'll do everything we can to help 😊

[dannylee1980]

I have been using the DSL-AC68U for over 2 years with vodafone, I have had no major issues with this.

My speed is pretty good and doesn't drop below 60mbps like the original vf router.

[MrWhite]

Just to add to the list of routers that work, I borrowed a Netgear D6220 and TP-Link VR600.  Both connected without any problems and I didn't need to hard reset either router (just set each to a VDSL PPPoE connection, enter username and password, enable VLAN tagging and set to 101).

Both got a DSL connection much quicker and synced at or above the Vodafone router.