Router power light

[Daimirgan]

Vidaphine broadband was down in my area it came back up for everybody else I noticed there was no lights on my router so I turned it off and on. The router came on but within a min there was no lights on router again. I’ve tried the usual reset etc when I ring Vida phone they are receiving too many calls and cut me off

[Jayach]

Is the problem just the lights, or is the internet off?

[Ripshod]

@Jayach is there a software switch in the ui to turn the LEDs off?

The router may in fact be working

Resetting the vodafone way seldom works. Have to hold the button in for a good 10 seconds

[Daimirgan]

There’s no Wi-Fi I’ve tried the reset I think it’s definitely dead 

[Jayach]

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@Ripshod wrote:

@Jayach is there a software switch in the ui to turn the LEDs off?

The router may in fact be working

Resetting the vodafone way seldom works. Have to hold the button in for a good 10 seconds

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Yes there is, which is why I asked.

But, that doesn't seem to be the problem in this case.

[Daimirgan]

Internet is off completely it’s on if you switch off and back on but over the min it dims until it’s off 

[Ripshod]

That sounds like hardware failure. Do you have your own router you can use until vodafone send you a new one? 

[Daimirgan]

No and I can’t get hold of them on phone I’ll try again tomorrow