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17-12-2024 12:20 PM
Does anyone know what Vodafone's policy is regarding the retention of a customer's public IP address? That is how long is a record/logs kept before deletion? Finding it difficult to find this out in their policy docs, T&Cs etc. I understand the industry standard is 6-12 months, but was wondering what Vodafone's actually is.
18-12-2024 11:35 AM
Hey @Crumble59. Thanks for getting in touch with us. To obtain more information about any privacy policy queries, please follow this link 👉 https://www.vodafone.co.uk/gdpr-privacy-query-form/. This will go directly to our Privacy Team and someone will reach out with more detail, if you have any more questions then let me know.
19-12-2024 06:23 PM
This isn't strictly GDPR but instead
and
The Investigatory Powers Act (IPA) of 2016
and the normal retention period is 12 months!