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[Removed] call centre

DJDanny90000
4: Newbie

Why in the world does Vodafone get away with those [Removed] call centres they don’t even help you they just follow a script because they have no idea how to help customers. When my contract is up am leaving because they don’t listen they don’t let you speak they cut you off and they understand us. No wonder people voted for Brexit.

 

 [MOD EDIT: This post has been edited to remove inappropriate content please see Community Guidelines]

4 REPLIES 4

Jayach
16: Advanced member
16: Advanced member

It is a long time since I last spoke to Vodafone support, but they were in Egypt.

However, if they are just following a script, what does it matter where they are?

it doesn't matter you can't do a job

Hi @DJDanny90000 - we don't want to lose you as a customer. If there's anything you need help with and it's account specific, please get in touch with us on Social Media

Ripshod
16: Advanced member
16: Advanced member

Definitely still in Egypt, for now.