I have, for the past 2 years, managed my teens internet access with my vodafone router by 'blocking' his devices one by one at around 10pm using the 'Block device' feature on the Vodafone Broadband app. As I understand it, this function applies a Mac filter to block the specific device. I have also used the manual MAC filter tab on the router Gui, but find the app much simpler.
I recently had to reset my router (15 sec hold on reset) as I was having connectivity issues and Vodafone support advised me to do this.
Since this time, I have been unable to use the 'Block device' function on the app, as it states "Warning - MAC fiktering or blacklist features seem to be disabled. They will be activated automatically by proceeding with device blocking. Are you sure you want to proceed? Cancel or Confirm"
Hitting confirm results in the dialogue box disappearing but no blocks put in place. I have tried this again and again, but to no avail.
I have subsequently tried turning MAC filtering on on the GUI, but the GUI has a alert when I access the Mac filter tab under the WiFi tab that says "As your wifi is disabled at the moment, any changes won't take effect until it's activated". The wifi, however, is not disabled as I was using it and continue to use it on multiple devices. When selecting a device to filter, it then says "Corrections needed - invalid parameter name"
The Mac filter tab under settings allows me to turn Mac filtering on, but once applied, this doesn't pull through to the tab under WiFi tab. It also does not block any devices set to Deny even once this is applied.
Vodafone support have been fairly useless, asking me to do what I have set out above, and I haven't got any further. One agent said I should wait 3 hours after toggling MAC filtering on, and then carry out a hard reset (45 sec hold on reset button). Dubious, I did this and no difference, exactly the same issues above arise. I then contacted Vodafone again and got frustrated with agent that the were trying to get me to do the same actions, verbatim, despite my protests that I am not an idiot and that I would like them to read the transcript of my earlier chat!
I have updated the firmware to latest version.
It is too slow to go through this again with yet another agent, so I ask you, the community, has anyone seen anything like this, or been able to resolve it? Any advice will be greatly appreciated!
I will try to attach screen shots of the error notifications to illustrate the issue...
