So I moved house in June. Vodafone promised to sort out a Home Move package and duly connected me at my new home. Got cut off from the Internet in July, they said I owed money, so paid up. Then had a message saying next payment due. Looked at bill - they are STILL CHARGING me for the old home plan (landline and Broadband). I have rung up about 4 times, spoken to lots of nice chaps in India who all PROMISED to sort it out. Logged on again today, but LO! The old plan is still on there and I am STILL being charged for it. If I ring up I just get put through to the automatic payment thing, can't speak to a real person. I am in despair. It has been two whole months now.
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