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Solution

My Account section won't load

Cheezykins
3: Seeker
3: Seeker

Whenever I try and log in to the "MyAccount" site with my vodafone credentials the dashboard errors out after I have verified my phone number.

The dashboard shows the navigation but then shows "Something went wrong"

Along with that is a JSON blob with the details:

 

 

{"errorCode":"INVALID_AMRTYPE","errorMessage":"AMRType (rmc) is not supported.","referenceId":"2bbc1475-0d43-4d3e-84d5-2a2942ebc3da"}

 

 

I would try and contact them, but that requires being able to access MyVodafone lol.

1 REPLY 1

Steph
Moderator
Moderator

Hey @Cheezykins If you drop the Social Media Team a message here they can get this checked out and raised to the My Vodafone Team for you