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15-01-2024 04:34 PM
Since moving to a Vodafone 500MB/s connection via City Fibre, my geolocation is reporting as Manchester when I'm actually based in Dorset. This is causing all sorts of problems including incorrect local news, adverts on smart speakers, default entries on forms etc. This is affecting most devices connected to my network and even causes split locations on my mobiles (i.e. correct when on mobile data, incorrect when on WiFi). My IP address is clearly shown as translating to Manchester/ Blackburn and I have now given it about three months to update. Can Vodafone make changes to correct this problem? Incidentally, I cannot find anywhere to get technical support on this.
15-01-2024 04:51 PM
1 1 ms <1 ms <1 ms vodafone.broadband [192.168.1.1]
2 11 ms 10 ms 11 ms 84.65.128.1
3 17 ms 17 ms 17 ms 63.130.172.45
4 * * * Request timed out.
5 18 ms 18 ms 17 ms 151.101.0.81
15-01-2024 05:17 PM
I thought so. You are on the Manchester gateway. Unfortunately there's nothing you, or vodafone support can do about this. A lot of us have experienced this so called "load balancing" at one time or another, myself included.
15-01-2024 10:27 PM
Thanks for your help. So I assume there is nothing I can do. It's really annoying getting adverts and news content for Manchester.